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How to Reset your TEX Account Password

Wondering how to reset your account password on TEX? No sweat! Just check out the easy-peasy guide below, and you’ll be TEX-ting like a pro in no time!
Step 1 

Head over to https://desk.texc.com/ and click “Forgot your password”.

 

 
Step 2

Enter your registered email and click “Send”.

 

 
Step 3

A confirmation code will be sent to your registered email.

 

 
Step 4

Go back to the TEX page, enter the recovery code, and click “Confirm”.

 

 
Step 5

Set a new password.

Important: Please make sure to observe the password requirements when creating a new password.

 

 
Step 6

Return to the Login page and sign in with your new password.

 

 
Step 7

If you can log in to your account, it means your password reset was successful.